Personnel Tasks Move Up On Outsourcing List; Demand for Services in Human Resources Is Expected to Grow

Summary


DES MOINES - Brothers John and Toby Joseph, owners of Josephs Jewelers, are vexed by growing business regulations, time-consuming personnel tasks and the risk of noncompliance fines in running their 137-year-old business.

The brothers, fourth-generation owners, employ more than 80 people at their jewelry store in Des Moines. The task of dealing with the mounting paperwork falls to John, while Toby oversees jewelry production and sales.

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Personnel Tasks Move Up On Outsourcing List; Demand for Services in Human Resources Is Expected to Grow

"It's taking more and more of his time. It's becoming his full- time job," said Toby Joseph.

For this reason, many small-business owners have begun to follow a trend set by their larger corporate counterparts and are outsourcing personnel tasks such as...

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